What is an Urgent Repair
Essential Service Failure
- gas leak
- dangerous electrical fault
- failure or breakdown of gas, electricity or water supply
- burst water service or serious leak
- blocked or broken toilet
Serious Structural Damage
- flooding or serious flood damage
- serious storm damage
- serious fire damage
- serious roof damage or leak
Essential Appliance Failure
- stove or oven
- heater or air conditioner
- failure or breakdown of hot water service
- smoke alarms not working
Please note that any repairs not classified as emergencies or urgent repairs will be the responsibly of the organiser, and associated costs will be charged accordingly. Please refer to Section 19 of your Residential Tenancy Agreement, which details what qualifies as an urgent repair.
Please refer to the following contact information or consult your lease agreement for guidance:
If you need immediate assistance or are in danger, please call 000.
For non-urgent maintenance and enquiries, please email and we will respond as soon as possible.
